Returns & Exchanges Policy
Our Guarantee
We stand behind every purchase with a 100% satisfaction guarantee. Items must be in new, unworn condition with original tags attached and cannot be altered, washed, or damaged. Returns of third-party retailer purchases (e.g., Nordstrom, golf shops) are not accepted
Return Timeframes
- Full-Price Items: 60 days from order date for refund/exchange
- Holiday Extension (Nov 1–Dec 25, 2024): 90 days for full-price items
- Sale Items: 30 days for refund only (no exchanges)
- Final Sale Items: Non-returnable (includes custom gloves/embroidered bags)
Footwear Quality Issues
Defects in workmanship/materials are covered for 90 days. Exclusions: damage from accidents, wear and tear, improper care, or environmental exposure.
How to Return
- Initiate online via our returns portal
- Use the prepaid return label (no cost for domestic returns)
- Refunds process within 10 business days after receipt
Exchanges
- Only for same-style full-price items (different size/color)
- Expedited exchanges require a new order after return
- Sale items are ineligible for exchange
Non-Returnable Items
- Gift cards
- Custom products
- Final sale merchandise
Refunds
Issued to original payment method. Original shipping fees are non-refundable.
Need Help?
Visit the Help Center on our website for assistance